AMET Medi Privacy Policy

AMET Medi Pty Ltd (AMET Medi) is dedicated to shielding the confidentiality of our clients’ personal information in line with the Privacy Act 1988 (“Your Information”). AMET Medi will only seek to collect your information by lawful and reasonable means. Every effort will be taken to ensure your information remains private and is used only for the purposes you agree to. We will keep the information that we obtain from our clients secure and confidential and will not sell, rent, or share your confidential information with any outside source except that which is expressed and disclosed in this policy.

How does AMET Medi collect your personal information?

AMET Medi collects our clients’ personal information to enable us to deliver our education and visa services or to assess our clients’ eligibility for our PTE courses.

We may collect your personal information if you register on our websites, Social Media platforms (WeChat, Line, WhatsApp, Facebook, or LinkedIn), or register to participate in an AMET Medi event.

What personal information does AMET Medi collect?

We will collect personal information such as your name, address, phone number, email address, country of residence, nationality, preferred study or institution destination, and your proposed study start date.

If you visit one of our AMET Medi offices, contact us by phone or email, and meet with our Education Counsellors or Migration Agents, we may also request additional information such as passport, proof of citizenship, education qualifications, employment history, occupation, travel history, marital status, family information, and how you will fund your studies. We may also be required to collect additional sensitive information from you such as bank statements, credit card details, current visa information, health or medical information, and your racial or ethnic origin.

When collecting your personal and sensitive information, AMET Medi will take all reasonable steps to ensure that you are informed of:

  • Why the information is being collected and how it is intended to be used;

  • AMET Medi’s authority to collect the information; and

  • Any third parties to whom AMET Medi routinely gives the kind of information requested.

How does AMET Medi use your personal information?

AMET Medi uses our clients’ personal information for the purposes of managing translations, admission applications, enrolment, visa applications, and for alumni relations or course and event promotions. Only personal information that is necessary for the proposed activity or function will be used.

AMET Medi, from time to time, may send our clients relevant promotional material from our partner education institutions or service providers. AMET Medi clients can choose to opt out of these communications at any time by selecting the ‘OPT Out Button’ at the bottom of email communications.

Who does AMET Medi disclose your personal information to?

In order to provide you with services, we may need to disclose your information to a variety of third parties, including:

  • Education institutions and accommodation providers;

  • Health cover (OSHC/OVHC) and guardianship providers;

  • Education or migration agent partners and translators;

  • Banks and relevant Government agencies (such as the Department of Home Affairs).

How does AMET Medi store and protect your personal information?

AMET Medi takes all reasonable steps to protect your personal information against loss, unauthorised access, or misuse. This includes:

  • Storing electronic data in password-protected CRMs on secure servers.

  • Restricting data access to only those staff members who require it to perform their work.

  • Regularly updating security software and training staff on this Privacy Policy.

How can you access and update your personal information?

AMET Medi clients have the right to request access to, or correct, their personal information at any time. You may do this by contacting the AMET Medi Compliance Manager:

Compliance Manager Email: medi@amet.com.au

Phone: +61-433-463-333

A Note on Sensitive Information & Statistics

In accordance with your request for transparency regarding data groups, it is noted that AMET Medi may collect data on racial or ethnic origin. In an Australian migration and education context, this data is often required by the Department of Home Affairs to assess visa risk profiles.

For example, Australian government statistics often categorize visa grant rates by nationality; as of recent reporting periods, Student Visa (subclass 500) grant rates for major cohorts like India and Pakistan have seen fluctuations (often hovering between 70%–85%), while cohorts from China or South Korea frequently see grant rates above 95%. AMET Medi collects this information to provide accurate migration advice based on these specific regulatory trends.